According to a new analysis, travelers who operate in the UK with six main airlines operating in the UK in the UK have worse delays.
Which consumer group? They found that British Airways, Easyjet, Jet2, Ryanair, Tui and Wizz Air were less accurate in the 12 months ending April than 2019.
The study, using data from the Civil Aviation Office, examined TUI as the worst executive among the individuals.
Only 59.2 percent of their departments in the UK depart for 15 minutes in 2024/25, with a significant drop from 67.2 percent from five years ago.
Airlines blamed the shortage and strike of air traffic control staff (ATC), causing many disruptions to their flights.
European Air Traffic Management Body has said that the number of ATC officers in some parts of the network is 10-20 % of what is needed for demand management.
The ATC provider in the UK insists that he is fully employee.
Airlines are not required to pay offsets outside their control – such as ATC issues – and in some cases it can be difficult for travelers to find the real cause of the disorder.
Here is the percentage of the UK departure in 15 minutes for six airlines in 2024/25 and 2019:
- British Airways: 68.7 % in 2024/25, 71.5 % in 2019.
- Jet2: 68.0 % in 2024/25, 81.8 % in 2019.
- Easyjet: 67.8 % in 2024/25, 70.6 % in 2019.
- Ryanair: 66.5 % in 2024/25, 77.8 % in 2019.
- Wizz Air: 66.0 % in 2024/25, 66.8 % in 2019.
- TUI: 59.2 % in 2024/25, 67.2 % in 2019.
Naomi Lich, Vice President of Magazine Which? Travel“Our analysis shows that many airlines are less accurate than the pre -epidemic, which will not be surprised for travelers who have experienced delay,” he said.
“Airlines should improve how they are communicating and supporting passengers during delays and ensure that they are informed of their rights to claim compensation,” he said.
“Thousands of passengers can have the right to compensate if delayed, so it is always worth claiming with your airline and intensifying the complaint if you refuse to pay offsets.”
TUI said accurate priority is a high priority, but ensuring the cancellation of the flight is “even more important” because the makers of the holiday “want to fly to their destination”.
Easyjet said it does “all possible” to minimize delays, while Wizz AIR said some delays are out of control and “do whatever we can to prevent cancellation”.
Ryanair said, “We don’t give them comments? Fake stories.”
British Airways and Jet2 refused to comment.
