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A main IT look still affects Barclays customers, some of which have been out of their accounts during the night and approximately 24 hours from the bank’s initial disconnection.
Customers failed to check their accounts about many of January’s payment days.
According to the dowtetector tracking website, a large number of Barclays customers faced lunch problems on Friday.
Barclays said he was aware of the problems, “I’m sorry” and assured customers that “they are working hard to fix the problem.”
“You may have difficulty using some of the features in our app, online banking as well as paying on your accounts – we are also unable to help you via our phone or message in the United States,” the bank said. “
Have you been influenced by Barclays banking interruption? Email [email protected]
Desperate customers are now giving Barclay support through social media.
One user of X claimed: “Because of your Barclays, I have left without money to have a grocery store because of delivery this morning that is now canceled, give up my four children without food, this is a joke because it’s a joke because That’s my money. ”
Another added: “If I can’t get to my budget, how can I eat and warm up?”
Another claim: “Well, I just had to put all my purchases in Tesco I was never so embarrassing in my life .. As I can’t get to my money.”
A mother claimed that she was unable to buy milk for her baby because of the cut.
“My four -month -old is out of milk powder and shouts for a meal and I haven’t paid yet,” he said.
“I’ve been tears in tears for hours,” he said.
In response to a customer in X, the bank said, “I’m really sorry about the discomfort.
“We have a problem with your systems today and you may have trouble using some app features, online banking as well as paying inside and outside your accounts.”
The Down Detector website has shown over 1,600 reports of Barclays banking services since Friday.
“We are very sorry for the technical problems that affect our customer account,” said a spokesman for Barclays on Saturday.
Some may see obsolete balance, and payments made or received may not indicate.
“We are trying to fix this and customers should not try to make the payment again,” he said.
“Customers can use their cards and get back cash, and as soon as these problems are resolved, we will let our customers inform our customers.
“We will make sure that no customer is affected by the pocket.”
